Speakeasy, a former big ISP, presented at a Java users group one time about a logistics app they had written specifically to remind them when it was time to harass Covad about missing deadlines for wiring and circuit connections.

I’d had to deal with Covad before and so had my friend who used to own a mom and pop ISP. I thought the fact that someone wrote a management app just for them was funny and sad, brilliant and justified.

A few years later they sold... to Covad. D’OH!

The plan was to automate generating all the paperwork in a very specific format, with it always being a little different. How complicated could it be?

:)

Sounds like a mechanical turk:)