Employees who are happy and feel included are going to produce better work (and a better return on the invested tax dollar) than those who aren't. I'd also expect second-order benefits such as helping us recruit from a wider, more diverse pool of applicants.
Of course there are boundaries to the happiness-increases-productivity dynamic, but quickly coding up a Slack bot seems well within the safe range.
Of course there are boundaries to the happiness-increases-productivity dynamic, but quickly coding up a Slack bot seems well within the safe range.