Then your problem is with the corporate office, and not individual salespeople who don't need to be reminded that they're being obsoleted by online shopping, and who can't do anything about it even if you do.
I don't think she was aware that the corporate office was working towards obsoleting her.
I eventually found the exact same lamp at Fred Meyer.
One time I went to pay my AT&T bill. "Use the kiosk" they said. "No I want to pay in cash." "We can take cash but there's a fifteen dollar service charge for that."
"I just took the bus twenty miles so you will have a job."
