Oh, I guess I didn't dig enough in how it does actually work. So I have two new questions :
- Do you need to format your calendar events in a certain way for Callr to understand them & extract number/PIN? Looking at my actual confcall entries, not two have the same format and most of them have tons of different numbers depending of the country (the one I'm looking at atm has 10 different phone numbers in the calendar entry for instance)
- How do you address the privacy problem of having to upload your whole business calendar to your server? Imho that would be forbidden in most places.
1. No, you do not need to format your calendar in any special way. We've developed a machine learning algorithm that automatically figures out the correct phone number and PIN number (if available). It works in 99.98% of the cases. In those rare cases that it misses, Callr will ask the user for a feedback and adjusts the algorithm based on that input.
2. There are a couple of important points; Callr only looks at a few days worth of events at a time and we did that by design. This will ensure that Callr does not have more information than it actually needs. Once the data is pulled, Callr is built like a fortress; we encrypt it with AES-256 to make sure it's fully locked. We wrote about clearly on our privacy page: http://www.getcallr.com/privacy-policy/
- Do you need to format your calendar events in a certain way for Callr to understand them & extract number/PIN? Looking at my actual confcall entries, not two have the same format and most of them have tons of different numbers depending of the country (the one I'm looking at atm has 10 different phone numbers in the calendar entry for instance)
- How do you address the privacy problem of having to upload your whole business calendar to your server? Imho that would be forbidden in most places.