okay, this old trope again. anyone who has a $100/month plan has it on their website. it's 2015, saas is a thing now.
nobody is going to make you call them for $100/month. ~$3k/month or ~$10k lump sum is roughly the threshold for enterprise sales that require you to talk to someone.
they do this because anyone who pays anything less than that for an enterprise service or product is going to be a demanding, unreasonable, cheapskate, entitled, caustic asshole because they're not used to spending large amounts and the money is probably coming out of their pocket (small business or soho customer). nobody on earth wants to deal with that kind of customer.
the phone call is designed to filter people out who get annoyed at needing to talk to someone. if you don't want to talk to anyone, you don't want to spend real money, because people who spend real money want to talk to real someones, usually multiple someones, the more someones the better. nobody wants to deal with the 'in between' customer who is too big for their consumer britches but won't step up to spend money for a real solution where real people on the other end of the line give a shit about their problems.
nobody is going to make you call them for $100/month. ~$3k/month or ~$10k lump sum is roughly the threshold for enterprise sales that require you to talk to someone.
they do this because anyone who pays anything less than that for an enterprise service or product is going to be a demanding, unreasonable, cheapskate, entitled, caustic asshole because they're not used to spending large amounts and the money is probably coming out of their pocket (small business or soho customer). nobody on earth wants to deal with that kind of customer.
the phone call is designed to filter people out who get annoyed at needing to talk to someone. if you don't want to talk to anyone, you don't want to spend real money, because people who spend real money want to talk to real someones, usually multiple someones, the more someones the better. nobody wants to deal with the 'in between' customer who is too big for their consumer britches but won't step up to spend money for a real solution where real people on the other end of the line give a shit about their problems.