Maybe one approach is to start by doing everything by hand but then gradually try to automate things. This would not work for answering questions, but when it comes to ordering things I would assume majority of orders would fall into not-so-many categories.
It could be valuable to just record all the transactions and how the agents filled them. What the customer asked, what kind of questions the agent asked, did agent Google for the service, what steps did they take on web sites to perform the order etc. If you have this kind of data for thousands of transactions that might have some value for Google, Apple or other companies working to build digital assistants.
For more complex/expensive purchases one added value thing for customer could be that the agent knows how to find a good deal. There's for example a service (or maybe just a forum) where people can post their travel plans and airline ticketing experts compete to provide the best ticket options.
One obvious income source that comes to my mind is affiliate fees and companies paying for you to introduce them for new customers. This is of course also difficult one since customers would like you to recommended the best provider and not the one that pays best affiliate fees.
It could be valuable to just record all the transactions and how the agents filled them. What the customer asked, what kind of questions the agent asked, did agent Google for the service, what steps did they take on web sites to perform the order etc. If you have this kind of data for thousands of transactions that might have some value for Google, Apple or other companies working to build digital assistants.
For more complex/expensive purchases one added value thing for customer could be that the agent knows how to find a good deal. There's for example a service (or maybe just a forum) where people can post their travel plans and airline ticketing experts compete to provide the best ticket options.
One obvious income source that comes to my mind is affiliate fees and companies paying for you to introduce them for new customers. This is of course also difficult one since customers would like you to recommended the best provider and not the one that pays best affiliate fees.