Aren't "apologies" fairly common? A genuine apology for the reasons people think you should apologize is much rarer, corporate communications or not.
Frankly this Google apology doesn't seem that genuine to me. What are they actually apologizing for:
> We know you've been calling for this change for a while.
should've done what people wanted, okay ...
> We know that our names policy has been unclear, and this has led to some unnecessarily difficult experiences for some of our users
No, their names policy was pretty clear actually. Legal names only.
> unnecessarily difficult experiences for some of our users
Is there a way to understate this any more? Any way we can make it vaguer too?
Some real bullshit pr speak right there.
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They apologize for not listening and "being unclear" about their names policy. Seems pretty worthless and insincere to me. Though i do still applaud their decision to not continue a horrible policy, like i would applaud a company deciding to revise hiring policy to be less discriminatory: would have been nice from the start, before a lot of damage was already done.
Frankly this Google apology doesn't seem that genuine to me. What are they actually apologizing for:
> We know you've been calling for this change for a while.
should've done what people wanted, okay ...
> We know that our names policy has been unclear, and this has led to some unnecessarily difficult experiences for some of our users
No, their names policy was pretty clear actually. Legal names only.
> unnecessarily difficult experiences for some of our users
Is there a way to understate this any more? Any way we can make it vaguer too?
Some real bullshit pr speak right there.
-----
They apologize for not listening and "being unclear" about their names policy. Seems pretty worthless and insincere to me. Though i do still applaud their decision to not continue a horrible policy, like i would applaud a company deciding to revise hiring policy to be less discriminatory: would have been nice from the start, before a lot of damage was already done.