> What they need to do is to make the product better so that people in general like using it again. It's that simple.
Problem is that it's not so simple. They need to decide from which direction to make it "better", then drive that as a distinguishing factor. This can't be done if there isn't leadership from the top driving that priority incessantly (and demanding good reasons for exceptions).
E.g.: make an SSH built-in client so I don't have to install f*ing putty on every Win install to get decent work done. The cloud is here, and SSH is a core part of it's workings. Embrace and extend if you have to, but make it a native experience.
Problem is that it's not so simple. They need to decide from which direction to make it "better", then drive that as a distinguishing factor. This can't be done if there isn't leadership from the top driving that priority incessantly (and demanding good reasons for exceptions).
E.g.: make an SSH built-in client so I don't have to install f*ing putty on every Win install to get decent work done. The cloud is here, and SSH is a core part of it's workings. Embrace and extend if you have to, but make it a native experience.