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And remember, the iPhone was the first phone with visual voicemail. It boggles the mind that we all had to deal with horrible audio menus for decades before Apple came along and strong-armed Cingular into fixing voicemail.


Audio voicemail increased ARPU and minutes/month/user, thus the resistance dropping it.

Now that everyone is on flat-rate plans, burning minutes for voicemail access is unlikely to ever cost you money. Didn't use to be the case.


I'm not sure of this, but if I recall, voicemail minutes were free for me back then on Cingular.


Amazing how backwards the industry is to have to be strong-armed into improving something. Visual voicemail is under appreciated.


Of course it hardly matters now. Nobody leaves me voicemail or listens to the voicemail I leave anymore.




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