So I take it you don't pay for the service? No offense but if I'm in management at Heroku I say to you "I'm very sorry to hear about that. We'll take your concerns into consideration [as soon as you have something to offer us in return]."
See my replies below. I currently spend $70/mo on Postgres and SSL support. I would up my dyno's but I don't see the point since one handles it just fine (minus the crashing).
