I remember this scenario distinctly because it happened within a month of me joining the game, and not understanding what was going on :) The bug was discovered (or at least widely known) about a day after the patch went live, and rolled back two days later. Nearly every bug that users felt were somewhat punishing led to players hitting the VNBoards asking about possible rollbacks so they could stop playing until it was done. I'm actually not sure if they've ever performed one since.
Consider this completely anecdotal, but I think that around the time this bug actually occurred, Asheron's Call and Everquest were the only two 3D MMOs that were worth mentioning. I recall the delay in rollback having something to do with Microsoft bureaucracy at the time as well -- Turbine was plagued with MS as a publisher having some sort of veto power over their business and was frequently met with resistance.
(Full disclosure: I love Turbine unconditionally for creating such memorable adventuring experiences with Asheron's Call 1 and 2)
Consider this completely anecdotal, but I think that around the time this bug actually occurred, Asheron's Call and Everquest were the only two 3D MMOs that were worth mentioning. I recall the delay in rollback having something to do with Microsoft bureaucracy at the time as well -- Turbine was plagued with MS as a publisher having some sort of veto power over their business and was frequently met with resistance.
(Full disclosure: I love Turbine unconditionally for creating such memorable adventuring experiences with Asheron's Call 1 and 2)