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It isn't legal. They weren't interested in the insurance, they just wanted to use that phone on a different provider or to get a new phone.


I just don't understand how reporting the phone as stolen would allow them to break the contract without having to pay the fee, or allow them to get a new phone without paying full price ( without going through the insurance).

I know little about IMEI resetting (which is a good thing I guess), but I thought it was a separate thing from phone unlocking?




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