>For people looking for a simple chat that stays simple, is this a bad thing?
If the application does everything you want it to do, then no, it's fine. How much new development does grep get these days?
However, it was mentioned that it has no mobile apps, and that's a deal-breaker for probably most organizations and teams. If you can't access your team's communications channel when you're away from your desk, that probably isn't acceptable to many. And of course, developing and supporting mobile apps (on at least 2 platforms these days) is a large effort, and also requires constant maintenance since the two dominant platforms are continually evolving and changing their APIs.
No mobile app sounds like a feature in my book. Few things are so urgent that people should be expected to be reading and replying to chats while away from their desk.
If your job requires you to go on-site, or even to another part of the company to work with physical equipment, this is going to be a no-go. Not all jobs can be done from your desk.
If the application does everything you want it to do, then no, it's fine. How much new development does grep get these days?
However, it was mentioned that it has no mobile apps, and that's a deal-breaker for probably most organizations and teams. If you can't access your team's communications channel when you're away from your desk, that probably isn't acceptable to many. And of course, developing and supporting mobile apps (on at least 2 platforms these days) is a large effort, and also requires constant maintenance since the two dominant platforms are continually evolving and changing their APIs.