Do they actually have access to that info "in-band"? I would guess not. OTOH it should be straightforward for the LLM program to report this -- someone else commented that you can do this when running your own LLM locally, but I guess commercial providers have incentives not to make this info available.
Naturally, their "confidence" is represented as activations in layers close to output, so they might be able to use it. Research ([0], [1], [2], [3]) shows that results of prompting LLMs to express their confidence correlate with their accuracy. The models tend to be overconfident, but in my anecdotal experience the latest models are passably good at judging their own confidence.
