I just mean in general. If airplane companies normalize using an app then other companies may as well. Do you need a smartphone to pump gas? Or to use government services? How about to buy groceries? That sort of slippery slope is what I would be afraid of.
> If airplane companies normalize using an app then other companies may as well.
I fly a lot and can't remember the last time I had a paper boarding pass. When I board the vast majority of people also use their phones, so normalization has already happened with air travel.
