I'm sure it felt good to write something pithy like that, but the Flint, MI case is not one of a water utility screwing up, or causing harmful contaminants to enter the water. It's a story of the city switching providers, and that other provider having different water chemistry that was incompatible with the existing piping in the city which caused harmful contaminants to be introduced into the water. Neither water provider had failed to provide what they were intending to provide, the city failed to plan ahead and test things before moving the source of their water.