I work for a POS company, I can assure you it's the restaurants doing this. They often have different menus with different prices for UberEats/Doordash/etc. One abstraction company I've worked with (You push your menu to them and they push it out to multiple providers then route the orders back to you), even provides tools to be able to increase all your menu items by a set % rounding to the nearest 5/10/25-cents.
The UberEats/Doordashes/etc of the world all charge pretty high fees so this is one way the restaurants can recoup some of that.
Also, I spend way too much time pricing out Doordash vs Official App (normally using Doordash for delivery) vs Pickup just to see what the spread is.
My read of the comment wasn't that he was "blaming" either, but explaining where the fees come from.
It sounds like the direct increase to the consumer's prices is done by the restaurant itself, but the reason the restaurant is charging higher prices are to make up for the fees they're charged by UE/DD.
In other words, UE/DD restaurant-side service fees eat into the restaurant's profit margins, so the restaurant passes on the cost increases to the consumer to get them back.
To be clear, no idea about how closely these statements correspond to the world, just that this seems to be OP's claim.
Funny enough, in another top level thread, there's a chain of people claiming it's Uber Eats that adds the 25% and that the restaurant needs to opt out to stop adding the cost.
I’m not “blaming” anyone really. I don’t fault the restaurants for raising prices to cover the costs. I don’t love how opaque the whole thing is but I understand both sides.
It’s all a shell games so that they can say “free delivery” and/or not have to call out “this item is $5 but you will pay a 20% more to get it delivered through DoorDash”. They just hide that “fee” in the item price.
The UberEats/Doordashes/etc of the world all charge pretty high fees so this is one way the restaurants can recoup some of that.
Also, I spend way too much time pricing out Doordash vs Official App (normally using Doordash for delivery) vs Pickup just to see what the spread is.