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There are certain applications that I'm frequently using to resolve a problem (say I just found out a bill is overdue) where I really feel under the gun and I find it astonishingly annoying to have to close a large number of dialogs telling me about new features.

A human being with some empathy might realize that you're initially in a state where you're not receptive to a message and later realize you are.

If I got a popup advertising a new feature after I completed a task I'd be a lot more receptive to it, particularly in that I'd be feeling the glow of having completed a task, being satisfied with the product, and not feeling so pressured, having some headspace to learn about a new feature.



My bank telling me that I've qualified for even more debt when I'm trying to manage what I've already got is a great example of this




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