Nothing changes the underlying asymmetry that one side is fighting to be welcoming of the unfamiliar while the other side is fighting to remain in fear of it. The latter will always spiral downward, giving in to it is a non-starter.
Lots of bad things were done in the name of empathy.
Colonialism is an example. Those "uncivilized" people "needed" European civilization and the effort was encourage as charity by the Church.