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Have you thought about moving to Discord? I'm sure it won't be free for your org, but could be friendlier terms.


Discord is (rightfully) finally under the scrutiny it is due. I would say that their choice of Mattermost is apt.


Isn't this basically the same as Slack, just good for _now_?

I do use discord myself. But as a company I wouln't put all my communication data in the hands of a company that could just do the same as Slack did, in some foreseeable future.


This is hilarious. People suggesting to move to Discord, because Slack walled garden has started to profit from the vendor lock-in they've created.

This shows that many people still have no idea what's going on. That you shouldn't use Slack OR Discord.

It's really incredible, although expected.


Yep. We millenials spent decades talking about free and libre protocols (and software) and kids today love another walled garden against another one... good luck with that.

Inb4 "IRC sucks"... Jabber/XMPP exists since late 00's (at least ready enough compared to the first versions) and there are pretty fine clients for every OS.


Listen, I'm an old fart who may have been messing around on IRC when you were just a twinkle in your parents' eyes. IRC does suck along a lot of important metrics. The GPL open-source community-developed project I worked on for 19 years moved from IRC to Matrix several years ago, and the payoff in terms of engagement was obvious immediately.

I agree that walled gardens are a trap. But you're not going to convince people to move to free solutions without being able to recognize clearly why they walled gardens are so attractive in the first place.


> in terms of engagement

What's your definition of "engagement" here? Because it makes me think of social networking tactics to keep you ... well ... engaged ... the longest time possible.


I imagine that they mean engagement as in, "how many people in the company or group actually use the software on a regular basis".


Moved on to matrix? Many did... and they're all realizing matrix doesn't actually work long term. There's only the synapse server and there's literally no way to trim data from the db in synapse or everything breaks. That means the db just grows and grows until it's too expensive, or too slow (re:IO), to work. That's why the matrix.org homeserver has a 55TB db. That's why many long running IRC servers gave up on running matrix bridges because it simply became too computationally/resource costly to run the simple text based server even if they loved the features.

So unfortunately Matrix is a dead end. The matrix foundation gave up control 2 years ago. Matrix is now controlled by Element.io corporation and they only care about their government hosting contracts. It's really only viable if you have a significant constant money stream to pay for the ever increasing server resources like governments/corps.

IRC persists. It is the text chat layer of the internet which is the platform. Trying to build the entire internet into your text chat platform, and storing everything, is the kind of insanity only for-profit operations do... and eventually die from. Whereas IRC being a dumb pipe with lists of IPs associated with sockets will live forever. And cheaply.



Synapse server is the only server that does the things matrix says it can do. All those others don't. Notice only two of those say 'stable' and only one, synapse, implements the full set of features. Also can't switch between them.

And your links to synapse features ("Please note that, as this feature isn't part of the Matrix specification yet, the use of m.room.retention events for per-room retention policies is to be considered as experimental.") may describe certain synapse functionality but in practice is doesn't work and the db keeps growing as does IO load. The compression thing is an attempt at mitigation because the protocol just doesn't handle it.


I'm from 1987, are you sure? And I was talking about Jabber, not IRC.


> And I was talking about Jabber, not IRC.

Right, I misunderstood your last line. I initially took you to mean, "We've had IRC since forever and Jabber since the early 00's..." Reading it again, I now understand you to mean, "Before you say 'IRC sucks', which I agree with, better protocols like Jabber have been around since the early 00's."


No, I like IRC, but IM has different uses. IRC is for technical/non-private/random connections to roam around, like going a public place IRL. IM it's for personal stuff, as talking between relatives, close friends, word colleagues and so on.


IRC can be used for private communication, in fact it was the protocol for private communication used by for example warez scene groups years ago.

IRC, because of its simplicity, can be layered, so adding encryption is trivial if we want to hide from the server (FISH). By default IRC servers show hostname of the user, but that depends on the network; for example LinkNet hides it.


Right, well, the project needed something like IRC / Discord / Slack, where random people could just show up, ask questions, hang out, whatever. You know, engage with the community.

"Lots of clients" -- that's actually a problem. "Oh, you want to have a quick chat with experts in our community? First, here's a list of 50 IRC clients, half of which haven't been updated since 2003, all of which have different advantages and disadvantages. Go through and choose one and go through all the configuration. Oh, and you wanted to be able to read something someone wrote while your laptop lid was shut? Like, maybe you're not in the same timezone as many of the contributors? You're going to need to find an always-on server and set up this IRC bouncer. Also, because of spam, we only allow registered users to post, so you're going to need to type these runes in the command-line and make yourself a certificate."

Matrix certainly had its warts when we switched, but it was still an immediate quality-of-life improvement, particularly for newcomers.

I mean, HAM radio is basically a chat room with an entrance exam; there's certainly something nice about having communities full of people with that sort of filter up front. And, for a charity designed to teach kids to code, maybe helping them munge around with IRC clients is a bonus. But for a normal community, IRC isn't the right tool for the job.


This. It is mind boggling to see an organization that teaches tech related stuff be so clueless about the dangers of proprietary software, cloud services and walled gardens.


is... was it Ellis island?



Second this. I'm fond of just enough principle, and this is exactly that.



I'm confused. In the FAQ they mention issuing licenses for self-hosting, but the code base in MIT licensed so why would you need an issued license?


I am somewhat guessing here: They used to sell this app (for, idk, $300 I think?) until recently. The FAQ might not have been updated in full to reflect the fact that it's now open source.


Sure, so 5 years from now they will be in the exact same situation.


Ok, whats your suggestion?


I would recommend that people stop taking this kind of bait, especially as an organization. Discord is free for now but that's bound to change and you can't have any expectation of privacy there.

In my eyes they're practically the poster child for an organization who could (and arguably should) be running their own solution on their own servers.

Perhaps self-hosted Revolt Chat [1] which I've been keeping an eye on but I don't have any first hand experience with it. There are many more solutions in this space though.

[1] https://revolt.chat/


I explored revolt with a group of friends earlier this year, along several other solutions such as Matrix Element, Telegram and the new TeamSpeak.

Neither Revolt nor others are unfortunately at the right level of maturity to be adopted seriously. The team is doing a great job, but it’s still extremely basic.

Discord with all its warts is still the best way to have group calls in a casual setting.


We've deployed mattermost at my company because it meets most requirements that slack did minus the SSO. Surprisingly used by some big government agencies (NASA/USAF)


I was going to suggest the same. Why would it not be free? I would expect it to be free. I don't think running a server costs anything.


Yet.

Just takes them to hire the right marketing genius and suddenly you'll be subscribing to send more than 5 messages a week.


Even now it costs extra to have file uploads over 50MB, high quality audio, and large video calls. Features that an organisation like this could legitimately need.


we use discord, it's great, we wrote our own bots for the things we need. In terms of making money, it's just discord has a different model for making money, it doesn't want the servers to cost money, it wants as many servers as possible so many people want to use discord. It sells directly to users.


Going from a greedy corporation to another greedy corporation is not a good idea.


Discord is pretty horrible when compared to Slack… can’t change the tiny font size for starters


you can literally change the font size to up to 24px and then double it again if that isn't enough using zoom level in discord


There is no way to change the font size in the Discord app on iOS

Even under accessibility you can only change things like contrast


Of course you can change the font and font size.


Show me how I change them in the iOS apps…


Not an Apple user.

A quick Google search says that for iOS 15+:

>To change per-app settings for any application, including Discord, on an iPhone or iPad, go to the Settings app > Accessibility > Per-App Settings. Tap Add App, select Discord from the list, and then customize settings like Display & Text Size to alter the app's appearance or behavior without affecting other applications.


Discord used to ignore those settings but it seems to pay some attention to them now (tried it before and it didn’t work)

Unfortunately it’s still somewhat screwed up with the sidebar font being too big compared to the message text




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