I understand the authors experiences and how that may have tarnished his thoughts on Apple products.
Under normal operating conditions however which applies to the majority of iOS users out there, iOS is just as easy to use as it was when it first came out, it really hasn't changed that much from a UX point of view at all.
In regards to his gripes with OSX, well.... It is silly to expect any OS to be magical, even an Apple one. From a UX point of view it is better than every other OS, but from a package management point of view, Debian/Ubuntu is far superior to OSX and from a hardware support point of view, Windows beats both of them.
It seems the author wants the perfect OS, where problems never happen, unfortunately it doesn't exist yet, and it may never exist!
In the meantime, if you specifically want "ease of use", regardless of the authors troubles, your best bet for the meantime is the Apple ecosystem.
Under normal operating conditions however which applies to the majority of iOS users out there, iOS is just as easy to use as it was when it first came out, it really hasn't changed that much from a UX point of view at all.
In regards to his gripes with OSX, well.... It is silly to expect any OS to be magical, even an Apple one. From a UX point of view it is better than every other OS, but from a package management point of view, Debian/Ubuntu is far superior to OSX and from a hardware support point of view, Windows beats both of them.
It seems the author wants the perfect OS, where problems never happen, unfortunately it doesn't exist yet, and it may never exist!
In the meantime, if you specifically want "ease of use", regardless of the authors troubles, your best bet for the meantime is the Apple ecosystem.