Veeam is a backup system spanning quite a lot of IT systems with a lot of options - it is quite complicated but it is also a bounded domain - the app does as the app does. It is very mature and has extremely good technical documentation and a massive amount of technical information docs (TIDs) and a vibrant and very well informed set of web forums, staffed by ... staff and even the likes of Anton Gostev - https://www.veeam.com/company/management-team.html
Surely they have close to the perfect data set to train on?
I asked a question about moving existing VMware replicas from one datastore to another and how to keep my replication jobs working correctly. In this field, you may not be familiar with my particular requirements but this is not a niche issue.
The "VI" came up with a reasonable sounding answer involving a wizard. I hunted around the GUI looking for it (I had actually used that wizard a while back). So I asked where it was and was given directions. It wasn't there. The wizard was genuine but its usage here was a hallucination.
A human might have done the same thing with some half remembered knowledge but would soon fix that with the docs or the app itself.
I will stick to reading the docs. They are really well written and I am reasonably proficient in this field so actually - a decent index is all I need to get a job done. I might get some of my staff to play with this thing when given a few tasks that they are unfamiliar with and see what it comes up with.
I am sure that domain specific LLMs are where it is at but we need some sort of efficient "fact checker" system.
I recently gave the "Veeam Intelligence" a spin.
Veeam is a backup system spanning quite a lot of IT systems with a lot of options - it is quite complicated but it is also a bounded domain - the app does as the app does. It is very mature and has extremely good technical documentation and a massive amount of technical information docs (TIDs) and a vibrant and very well informed set of web forums, staffed by ... staff and even the likes of Anton Gostev - https://www.veeam.com/company/management-team.html
Surely they have close to the perfect data set to train on?
I asked a question about moving existing VMware replicas from one datastore to another and how to keep my replication jobs working correctly. In this field, you may not be familiar with my particular requirements but this is not a niche issue.
The "VI" came up with a reasonable sounding answer involving a wizard. I hunted around the GUI looking for it (I had actually used that wizard a while back). So I asked where it was and was given directions. It wasn't there. The wizard was genuine but its usage here was a hallucination.
A human might have done the same thing with some half remembered knowledge but would soon fix that with the docs or the app itself.
I will stick to reading the docs. They are really well written and I am reasonably proficient in this field so actually - a decent index is all I need to get a job done. I might get some of my staff to play with this thing when given a few tasks that they are unfamiliar with and see what it comes up with.
I am sure that domain specific LLMs are where it is at but we need some sort of efficient "fact checker" system.