They did the same for their perpetually paying customers too. When I signed up for my TextDrive account it was billed as one price ($10/month) forever. Then Joyent bought them and things were OK for a while but I figured that was the end of my price guarantee.
My biggest issue with Joyent is they seem to change their services every year or two while letting their legacy customers languish. I used to have an account on a shared host. Now I have a Smart Machine, or maybe a Shared Accelerator. I'm not sure anymore and they keep changing the support website.
Now I just use them for mail but, I'm dissatisfied with that so I'm looking to move.
What I want is to pay for a service and not worry about it. It's too much work being their customer nowadays.
My biggest issue with Joyent is they seem to change their services every year or two while letting their legacy customers languish. I used to have an account on a shared host. Now I have a Smart Machine, or maybe a Shared Accelerator. I'm not sure anymore and they keep changing the support website.
Now I just use them for mail but, I'm dissatisfied with that so I'm looking to move.
What I want is to pay for a service and not worry about it. It's too much work being their customer nowadays.