Thanks for sharing this. I agree with others that this issue is primarily caused by the insurer (why does this need an app?) and dysfunctional healthcare governed by money and greed.
Still it's a good reminder of what you're getting into with walled gardens.
More broadly, it is a real shame how corporations have turned mobile internet into the complete opposite of what it could achieve.
Ideally, the only thing tied to a specific hardware or software provider should be your identity.
And imho, said provider should be controlled by state government, and be accessible from any device, given the proof of identity.
Still it's a good reminder of what you're getting into with walled gardens.
More broadly, it is a real shame how corporations have turned mobile internet into the complete opposite of what it could achieve.
Ideally, the only thing tied to a specific hardware or software provider should be your identity.
And imho, said provider should be controlled by state government, and be accessible from any device, given the proof of identity.