> What are you going to do when something happens to your phone
Uh... look at the big departures board, duh. I don't see why it's weird to want to use an indisputably more convenient method (auto-updating pass on my phone) for the common case, but still be able to fall back to a less-convenient method (departures board) if the uncommon case comes up.
And no big deal if I need a paper boarding pass. I can just walk over to the gate, show them my ID, and ask them to print me one.
Uh... look at the big departures board, duh. I don't see why it's weird to want to use an indisputably more convenient method (auto-updating pass on my phone) for the common case, but still be able to fall back to a less-convenient method (departures board) if the uncommon case comes up.
And no big deal if I need a paper boarding pass. I can just walk over to the gate, show them my ID, and ask them to print me one.