I spent 45 minutes online with the Suddenlink support person and got my account setup with username and password
ALL SET right?
So, with the Suddenlink support person on the phone I login to the NBCOlympics.com site and select Suddenlink.
I key in my username and password.
In about a minute the screen pops up and says I am all set to WATCH THE OLYMPICS LIVE.
Joy!!
Then in about 10 seconds another screen pops up:
"You do not have a subscription to view the requested content. Contact Suddenlink to upgrade your programming then log back in to view content."
What the heck??
So I ask the very helpful Suddenlink support person still waiting on the phone: What Up?
She confirms that since I do not have the EXTENDED basic package with optional add-ons with Suddenlink I do not qualify to WATCH THE OLYMPICS LIVE
BY THE WAY:
Did you read the nbcolympics.com FAQ:
"Q: What is required for accessing Live Extra content?
A: You will need to verify that you subscribe to a cable, satellite or telco video tier that includes CNBC and MSNBC. There is no additional charge."
I do have CNBC and MSNBC. CNBC is channel 255 and MSNBC is channel 264 (in my market area)
And yet I cannot WATCH THE OLYMPICS LIVE
In the terms of the Olympics here is my message to NBC
LET THE GAMES BEGIN - THE INTERNETS ALWAYS WIN.
I spent 45 minutes online with the Suddenlink support person and got my account setup with username and password
ALL SET right?
So, with the Suddenlink support person on the phone I login to the NBCOlympics.com site and select Suddenlink.
I key in my username and password.
In about a minute the screen pops up and says I am all set to WATCH THE OLYMPICS LIVE.
Joy!!
Then in about 10 seconds another screen pops up:
"You do not have a subscription to view the requested content. Contact Suddenlink to upgrade your programming then log back in to view content."
What the heck??
So I ask the very helpful Suddenlink support person still waiting on the phone: What Up?
She confirms that since I do not have the EXTENDED basic package with optional add-ons with Suddenlink I do not qualify to WATCH THE OLYMPICS LIVE
BY THE WAY:
Did you read the nbcolympics.com FAQ:
"Q: What is required for accessing Live Extra content? A: You will need to verify that you subscribe to a cable, satellite or telco video tier that includes CNBC and MSNBC. There is no additional charge."
I do have CNBC and MSNBC. CNBC is channel 255 and MSNBC is channel 264 (in my market area)
And yet I cannot WATCH THE OLYMPICS LIVE
In the terms of the Olympics here is my message to NBC LET THE GAMES BEGIN - THE INTERNETS ALWAYS WIN.