People get used to using Windows and think that being used to something is the same as something being intuitive. Years ago (like 20) a previous girlfriend had never really used computers before and ended up adopting one of my old machines using KDE.
After we broke up but remained friends, she complained about her new boyfriend subjecting her to XP and how nothing "worked like it should", needing to scour the web and download shit from random websites for software, every installer needing you to click next a dozen times, borderline malicious shovelware and how hard it was to get Windows to do things sensibly without scouring the web for hacks and having to edit one giant config file with a really overcomplicated editor.
It's hard to tell the difference between bad UI and unfamiliar UI.
After we broke up but remained friends, she complained about her new boyfriend subjecting her to XP and how nothing "worked like it should", needing to scour the web and download shit from random websites for software, every installer needing you to click next a dozen times, borderline malicious shovelware and how hard it was to get Windows to do things sensibly without scouring the web for hacks and having to edit one giant config file with a really overcomplicated editor.
It's hard to tell the difference between bad UI and unfamiliar UI.