I watched through some of this. This all seems very wise and well-informed. However the answer given is to spend a lot of energy attempting to work the system in fairly subtle ways to get the outcome you want - that the organization will accept your well-intentioned contributions to their functioning and eventual profit. All it takes is one or two people in the right place that don't share the same goal or are just really not that good to turn that into an exercise in futility.
