Put in AI to justify saving on support staff. Then hire more people to convince ... | Hacker News

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		rocqua 10 months ago \| parent \| context \| favorite \| on: Salesforce will hire no more software engineers in... Put in AI to justify saving on support staff. Then hire more people to convince customers the AI is actually just as good as speaking to a real human... It feels like mixed messaging about whether AI is actually good.

readyplayernull 10 months ago [–]

The classic tell, don't show.

kibibu 10 months ago | [–]

If they really wanted to back it, they'd use AI salespeople.

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