I've completed the draft of Part 1 of my online book "Automated Agents: How effective chatbots work"
I'm writing about my experience building a chatbot at a startup as engineer #1. It started as a blog post, but I had so much more to say. This is the information I wish I had before getting started. A lot of information on the web is about building a wrapper around LLMs, this is one that we built ourselves and were able to resolve millions of customer issues with.
I'm writing about my experience building a chatbot at a startup as engineer #1. It started as a blog post, but I had so much more to say. This is the information I wish I had before getting started. A lot of information on the web is about building a wrapper around LLMs, this is one that we built ourselves and were able to resolve millions of customer issues with.
You can follow along on github: https://github.com/ibudiallo/automated-agents-book