Imagine if you could have one human operator able to go anywhere in the city for every 50 active cars ! Of course you can scale the number up and down based on actual needs. Kinda like Tesla AAA. Overhead will be less than having a driver per car and could be reasonable.
How long would it take for the single operator to reach a stuck car, worst case and average? I don’t know how it’s in the US but I’m pretty sure you could never get this certified in the EU, you can’t have your cars stuck and blocking traffic for 20 minutes before someone comes to get it unstuck. I think remote control would be much better for this.
Imagine a hurricane knocks out mobile internet and every car in the fleet is offline, x% of all cars on road stop operating, or maybe they have some independence, but if they get stuck, are stuck immobile until comms are restored. I guess at least if they're small other vehicles can shove them out of the way.