I think it should be easier if the goal is just to get your data deleted. If you want to recover your account, that brings up some HIPAA concerns. But if you are just nuking it, that should be easier, right?
Yes, it should be. It is a “we’re giving away your personally identifiable medical information” issue, if they give you access. It is a normal customer service issue if they are just deleting the account for you.
