The sentence he's referring to says that we might tell you after you've, uh, aggressively asked us to forgive a series of bills, that future accidents are no longer on the house. So no, it's not the same as before.
I say that because I’ve had extensive GPU bills credited or forgiven before.
Presumably there was already a point where you were going to say “you keep messing up with the auto shut-off, at some point we’re going to stop refunding you”