It's really a combination of pyschological effects. The effect of FREE, whereby they are getting something that no one else was giving them. Also, the act of giving triggers a response of obligation on the part of the recipient. His presence there is a big deal in enhancing that effect.
I also think there is something to be said for meeting the person that's going to be doing the work. People make more confident assessments when they meet someone in person. It's certainly better than picking names of companies out of the phone book, or internet yellow pages, based on how "plumbing competent" their names sound.
As far as future prospects, the job is nominally scalable, and he can hire assistants to do the work. But he might be a terrible manager.
What I would do next is go to the places where all of the shoddy work was done and market there. There's probably a lot of work to be had fixing up that hospital.
If the plumber was a Chinese manufacturer, would we accuse him of "dumping"?
I also think there is something to be said for meeting the person that's going to be doing the work. People make more confident assessments when they meet someone in person. It's certainly better than picking names of companies out of the phone book, or internet yellow pages, based on how "plumbing competent" their names sound.
As far as future prospects, the job is nominally scalable, and he can hire assistants to do the work. But he might be a terrible manager.
What I would do next is go to the places where all of the shoddy work was done and market there. There's probably a lot of work to be had fixing up that hospital.
If the plumber was a Chinese manufacturer, would we accuse him of "dumping"?