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>I don't care about the cost to Delta in that video

I do. if it was something like 3m euros I'd understand the greed, even if I don't condone it.

3000? They just seem petty. As the article said, this was something a manager could pay out of pocket (and I hope they got reimbursed). It should have been a rounding error already built into their budget that they paid immediately. Delta clearly didn't care of the "innocent bystanders" either, or they were willing to bluff with them as ransom. I've had delays for stupider reasons, but this would at least be a hilarious story to share as a passenger.

It's not like some working class that may not have that much in liquid to pay off.



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