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But that's not engineering work, that's technician or operator work. The engineer comes in later to discuss what went wrong and how to prevent it next time.

Speaking as a technician whose seen 3 AM at work many a time.



I think the devops-inspired idea of engineers owning what they deploy has become fairly popular, for better or for worse.


For my own part, this wasn't a huge team. We had the knowledge of if the issue was application/software based but would pass back to ops if it was hardware/OS related.

One possible bonus, being on call operating your own software also gives you a solid incentive to not wake yourself up in the morning by writing bad code, and fixing those issues that do arise quickly.


> being on call operating your own software also gives you a solid incentive to not wake yourself up in the morning by writing bad code

Unfortunately, my software interacts over network with software written by other people; if something goes wrong at 3 AM the users don't know which part caused the problem, so they wake up a random person.


if your pagerduty/equivalent is doing that, something has gone very wrong at your company


That’s an observability problem, not an on-call problem.


When I worked at Samsung Austin Semiconductor, it was absolutely the norm to call or text engineers after-hours to weigh in on machine irregularities.




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