This doesn't pass the sniff test. From the actions Cloudflare took and their communication, it's very clear that there was something about the way their services were used that they were unhappy about. The post doesn't include what that problem was, but I have a very hard time believing that the author was not in the know and just got their account nuked without any further commentary, especially after being in a number of calls with real human beings from Cloudflare. Surely they'd have plenty of room to both ask and tell to figure out what the issue is. More than anything, this sounds like they knowingly did something shady and are now trying to shift the blame.