What annoys me the most is their working hours. You're delivering stuff at people's homes and yet your truck drivers only work something like 9-5. Guess what, other people work too, they're obviously not going to be home in that time window. I really think there's solid business in it for someone to set up a location where people can get their stuff shipped, then that company sends a guy on a freaking bike to get it to the recipient in the next hour (after notifying them they got the package) wherever said recipient is at that moment. I'd pay premium for that.
I've often thought that an alliance with Starbucks or one of the other all-pervasive coffeeshops would work well. ${courier} delivers to a locker at ${coffeeshop} during working hours. Customer picks up from ${coffeeshop} on their way home using their loyalty card to swipe the locker open.
${coffeeshop} gets a customer incentivized to get a customer loyalty card and who may well want to grab a hot beverage while they're looking over their new purchase. Plus whatever deal they figure out with the delivery company.
[Edit:] I like the suggestion in one of the comments above for Ocado (or presumably one of the other home-delivery supermarkets) to tackle this problem. That would seem to be an even better fit - companies who expect to deliver to the home out of business hours and who are far better at honouring their timeslots. Of course for these customers the recipient is the customer - which probably explains the radical difference in service.
Sounds great in theory. In practice I've not yet seen the option on checkout (which is apparently the only point at which you can search for suitable lockers).
If you read the page you'd see the second section titled "Finding an Amazon Locker Location"
has a link "Search for a Locker"
Also, the second section opens with:
Amazon Lockers are currently located in Seattle, New York, and London. If you live in Seattle or New York, you can search and select a locker location during the checkout process or in Your Account by following these steps below.
I'm not sure what your complaint is.
If you still don't understand, try reading the link.
I'm not complaining, I'm just unable (at present) to do this. Even if I could search for a locker I still wouldn't be able to use one without the option on checkout. When/if Amazon roll this out further it will be delightful.
"If you read the page", "If you still don't understand". I did, I do. Please note HN policies on politeness.
>In practice I've not yet seen the option on checkout (which is apparently the only point at which you can search for suitable lockers).
You replied with a blatantly untrue statement proven wrong by the very post you replied to. A link to search for drop points is right there. Do not tell me to coddle to someone who willfully posts incorrect information out of laziness or carelessness.
Especially when I was giving you exactly what you were looking for. It just doesn't happen to be in your part of your country at the moment which apparently is enough for you to come whine about it.
