Submit a complaint via the CFPB. They most certainly will then respond.
I had a frustrating experience trying to obtain my consumer report from Early Warning Services, a less-known alternative to Chex Systems. Their process for requesting a report was unnecessarily complex and seemed designed to discourage users.
Initially, I had to navigate to a hidden webpage, which then directed me to a PDF form. This step alone was convoluted. After filling out the form, I discovered a line within the PDF that provided a link to a consumer portal, which looked like it hadn't been updated since the early 2000s.
The next step required me to create an account on this outdated portal, upload the completed PDF, and wait for a response.
However, my troubles didn't end there. For reasons unknown to me, my account was suddenly deleted. When I reached out to their IT support for help, they were clueless about the reason behind this issue.
Fed up with the lack of support and transparency, I decided to file a complaint with the Consumer Financial Protection Bureau (CFPB). To my surprise, this action prompted a swift response from Early Warning Services. Within just two days of filing the complaint, they sent me my consumer report.
I had a frustrating experience trying to obtain my consumer report from Early Warning Services, a less-known alternative to Chex Systems. Their process for requesting a report was unnecessarily complex and seemed designed to discourage users.
Initially, I had to navigate to a hidden webpage, which then directed me to a PDF form. This step alone was convoluted. After filling out the form, I discovered a line within the PDF that provided a link to a consumer portal, which looked like it hadn't been updated since the early 2000s.
The next step required me to create an account on this outdated portal, upload the completed PDF, and wait for a response.
However, my troubles didn't end there. For reasons unknown to me, my account was suddenly deleted. When I reached out to their IT support for help, they were clueless about the reason behind this issue.
Fed up with the lack of support and transparency, I decided to file a complaint with the Consumer Financial Protection Bureau (CFPB). To my surprise, this action prompted a swift response from Early Warning Services. Within just two days of filing the complaint, they sent me my consumer report.