Much worse than that. I wanted to get some free shipping supplies from FedEx, so I had to sign up for a shipping account. Account could not be created due to password issues on the website, forgot how I got around it but maybe had to use the mobile app which used a different flow.
After getting the account, immediately I get shipping bills for international shipping in the thousands of dollars, both sender and recipient have nothing to do with me. Credit card on file was auto-charged. Removed credit card, started getting thick FedEx bills in physical mail.
It turns out FedEx allows billing to be charged to any account as long as you have their nine-digit account number, so of course scammers do this all the time just generating random numbers. FedEx didn't give a shit, denied my reporting of fraud, allowed more scam shipping even after I reported. Finally I had to initiate chargeback via the credit card issuer and only then did they close the account. But I still get marketing emails that I can no longer turn off. Absolutely not a company anyone should use.
They ask for an ID whenever you use an account number. I have to FedEx stuff to my home address for work. The guy at the counter is always perplexed when I tell him the destination address is the same one as the one on my ID.
After getting the account, immediately I get shipping bills for international shipping in the thousands of dollars, both sender and recipient have nothing to do with me. Credit card on file was auto-charged. Removed credit card, started getting thick FedEx bills in physical mail.
It turns out FedEx allows billing to be charged to any account as long as you have their nine-digit account number, so of course scammers do this all the time just generating random numbers. FedEx didn't give a shit, denied my reporting of fraud, allowed more scam shipping even after I reported. Finally I had to initiate chargeback via the credit card issuer and only then did they close the account. But I still get marketing emails that I can no longer turn off. Absolutely not a company anyone should use.