Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Be careful about those chargebacks. I bought two new pixel phones directly from Google and only one arrived. Google support was of course awful and Fedex did absolutely nothing outside of asking me what color the phone was. lol

I ended up reversing charges for the missing phone and Google immediately wrecked me - I was using Fi at the time so they killed my cell service and killed my ability to use Google Pay for anything - including the Play Store. Probably some other stuff I don't even remember. Between my personal account and my business accounts I realized at that moment that Google could completely wreck my life. Be careful about retaliation for a chargeback, if you live within one company's ecosystem it can be a brutal retaliation you're not ready for.



Did you contact the card company about this? Or your bank? Or a lawyer? Just curious. Card company should have someone who works on goog account


Retaliation for charge back probably elevates this from a civil matter to a criminal one; you should totally contact your local DA. They might think it's fun.


I wouldn't be surprised if it's just covered by the EULA. There's almost certainly a clause in there about Google being able to terminate service for any reason.


Not all contracts are legal.


I think it’s fair to say you should do chargebacks only to companies you won’t do business with any more.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: