Good. Amazon lies to customers too. They will tell me things like go down to UPS and buy a box and we will refund the cost, then when you chat back they waste hours and request screenshots and then still refuse to issue the refund. They started treating customers like dirt and refusing to honor their own policies within the last year or so. Additionally they will do things like end the chat abruptly or transfer you around 15x repeating the same questions over and over. In another case they promised a full refund and only after I returned the item told me I wouldn’t get a refund due to “restocking fees”. Its too egregious to not be intentional. I will specifically spend more money just to avoid them because the wasted time and frustration isn’t worth any marginal savings.