Why not McMaster Carr or even Digikey?

I’m sure Amazon has put a sizable dent in their sales without even really trying.

Amazon now has special search tools for buying fasteners that make it easier to find exactly what you need.

Prices are cheap, risk is high, but prices are cheap.

> Amazon now has special search tools for buying fasteners that make it easier to find exactly what you need

Easier but they are no McMaster, by a long shot.

I have a lot of friends in the manufacturing business that range from self-employed to military-backed conglomerates. None of them use this tool. Are they all Luddite idiots, or is this Amazon search tool, backed by their swiss-cheese supply chain, just not that useful?

I used the Amazon tool recently to get a very particular type of screw. It was really easy to find exactly what I wanted.

Then I still got the wrong part delivered. It doesn’t matter how great the selection tool is, the rule is always: garbage in, garbage out.

I think it's the same as the overall enshitification of all products and product quality. Consumers now value cheap fast shipping and low prices over everything else. Amazon delivers that, with the tradeoffs in product quality, support, etc. Other things are low quality too, like the product listings themselves. Often, for example, the listed dimensions or other specs (thread type, grade strength, etc) are missing or just wrong. That's much less true for sites like McMaster. But nobody values that anymore.

Every cent Digikey looses they loose by being Digikey. Of all large suppliers, they are by country miles the worst and we try everything to avoid them. Farnell, Mouser, LCSC beat them handily. And their pages are already bad.

Wow! I have had nothing but amazing experiences with DK over the last 20 years, especially compared to everyone else. Maybe it has to do with being in Canada, though. The DK warehouse is just across the border and when you order DDP I think they bring your stuff over by truck and then distribute it. Have not once ever had a surprise customs charge from them, while other suppliers have all screwed me in one way or another (lol always great when one order gets split into three boxes and UPS charges brokerage fees separately on each one)