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I appreciate your comment. I guess what I'm saying is:

I love statistics and econometrics and testing beliefs with data.

But at some point, you do need to think about how to relate to human beings and what is, overall, "good business." That is, data are not replacements for clinical judgment about what is reasonable.

Coming up with ever-more-sophisticated ways to measure what is revenue maximizing but "not quite too abusive" isn't how we keep a good reputation or create a good world to live in.

Of course, completely ignoring indicators and making choices purely based on intuition and values isn't great, either.



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