Marketplaces need to be held liable for products and services sold through them.
And when you have a dispute with a seller that came through a marketplace, your dispute should be with the marketplace and it is then up to the marketplace to recover the value of the goods from the seller.
And when you have a dispute with a seller that came through a marketplace, your dispute should be with the marketplace and it is then up to the marketplace to recover the value of the goods from the seller.