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> What is the advantage to the customer here?

I currently have 5 eSIMs installed on my phone and I can switch at anytime without having to find/carry the SIM cards.

Also in theory if I lose my phone I can just download them again. In practice this might not be as smooth though.

If you change phone more often than you change SIM, you’re right that eSIMs provide zero advantage to you.



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