I just want auto-renew to work properly sometimes it works sometimes it doesn't, lost a couple of high value domain names even tho they've had my CC for years.
I once let my Hotmail account go 30 or 90 days without a login, so Microsoft followed their policy to delete my email and open the username to the public. Someone saw my email on dns records, found it was available, registered the email and stole my domain.
Extremely bitter about that ~17 years later. Extremely.
That is mortifying and cruel. It's unfortunate that Microsoft didn't prevent registration of expired emails for a set period of time. They had to have an idea that this type of situation would occur. I'm tempted to ask what the domain was...