I talked to Munjal and team when they were ideating on Hippocratic, even he acknowledges that healthiq was a shit show. AFAIK it was 30 people running a 1k person call center and failing. This motivated Hippocratic as they think they can do AI-based call center replacement because they were so burned out of running human-staffed call centers.

I think Hippocratic is interesting because their leadership is business focused and not very technical, while a lot of other new foundational model cos are led by technical people. I’m curious how this shakes out.

> Forbes piece

It's a web blog. Not a "Forbes piece"

A piece on Forbes written by Forbes staff