Yes, you contact support provide them a description of what is faulty (disk with the exact serial number) and they gonna replace it usually within 30-60 mins.
Provisioning of servers was always quite fast. Same day or the next business day.
My experience is a little dated, I used to order bunch of dedicated boxes from them for our clients and with Hetzner we always had the best experience. Also the most bang for the buck.
Provisioning of servers was always quite fast. Same day or the next business day.
My experience is a little dated, I used to order bunch of dedicated boxes from them for our clients and with Hetzner we always had the best experience. Also the most bang for the buck.