Honestly, nonsense like this happens with Windows gaming too. I can't count the number of times one of my friends has had a networking issue with steam or the windows store, problems with anticheat or other "extra" services like uplay/origin, issues with graphics drivers, and probably most commonly, Audio devices. I'm a game developer, as are the group of people I play with and we still stumble on these issues regularly, it's honestly why consoles are so great.